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Biomedical Technician Leader - Tampa, FL

July 14, 2026

<div>Job Description Summary All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance. This position is a multi-site Leader role, in the Tampa region. Relocation is available. Job Description Responsibilities: <ul><li>Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area</li><li>Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer</li><li>Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area</li><li>Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.</li><li>In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.</li><li>Ability to propose different solutions outside of set parameters but with guidance.</li><li>Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.</li><li>As directed, use knowledge of customer contract to ensure obligations are met.</li><li>Prioritize service, assign personnel, and follow up on commitments.</li><li>Hire and develop talent for a clinical service team. Includes direct people management responsibility including staffing decisions and performance development.</li><li>Share on-call or service call escalation.</li><li>Function as Site Leader and is responsible for customer relationship at assigned sites.</li><li>Ensure service quality via frequent customer contact and formal quality reviews.</li><li>Responsible for prompt and accurate filing of expense, time, and service reports for team of direct reports.</li><li>May track and analyze financial performance with MSD and/or ASL.</li><li>May maintain approved parts inventory and manage vendor service delivery processes in compliance with GE policies.</li><li>Maintain technical knowledge of current standards for safe, effective us of medical equipment through instruction.</li><li>May provide instruction to hospital personnel on equipment operation, diagnostics, effective use, and repair.</li><li>Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements.</li><li>Effectively communicate and partner with teammates and colleagues.</li></ul>Quality Specific Goals: <ul><li>Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.</li><li>Complete all planned Quality and Compliance training within the defined deadlines.</li><li>Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.</li><li>Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner.</li><li>Complete one site safety inspection per month.</li><li>Ensure all test equipment is tracked and 100% calibrated on time.</li></ul>Required Qualifications: <ul><li>Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and a minimum 4 years of experience servicing medical equipment; OR equivalent military education and a minimum 4 years of experience servicing medical equipment; OR High School Diploma/GED and a minimum 6 years of experience servicing medical equipment</li><li>A minimum of 4years’ experience as a Biomedical Technician with 2 years of progressive team leadership experience effectively supervising and coaching technical personnel, as well as effectively resolving customer relations issues.</li><li>Qualified experience in a customer service environment with resulting knowledge of customer account coordination.</li><li>Strong communication and presentation skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.</li><li>Ability to analyze metrics and reports (SEDs).</li><li>Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiar with technological programs (e.g., Microsoft Office).</li><li>Willing to travel outside of the assigned region.</li><li>Must have and maintain a valid driver’s license.</li><li>Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.</li><li>The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).</li></ul>Desired Qualifications: <ul><li>Experience managing financial and administrative requirements of the position.</li></ul>#LI-KG1#LI-On-siteRelocation Assistance Provided: Yes</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...