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Business Optimization Analyst

May 1, 2026

Business Optimization AnalystWho are we? Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on. See how you can make a difference with the support of strong leadership and a team environment. Versant Health: Making Healthy Vision a Reality for Everyone What are we looking for? The Business Optimization Analyst provides administrative, analytical, and technical business support for assigned operational initiatives. This role is responsible for maintaining and supporting recurring operational reporting, including data refreshes, validation, variance analysis, and distribution to stakeholders on established cadences. In addition, the analyst identifies opportunities for operational improvement, supports business process optimization efforts, and assists in defining business requirements, system enhancements, and workflow changes that improve efficiency, accuracy, and overall performance Where you will have an impact <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Maintain and support recurring operational reporting, including scheduled data refreshes, validation checks, variance analysis, and timely distribution to stakeholders on defined cadences.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Perform ongoing data quality checks, reconciliation, and issue resolution to ensure accuracy, consistency, and reliability of operational reports; investigate and clearly articulate drivers of variance, anomalies, and trends in operational data.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Evaluate current and future business needs regarding automation, technology and improved business processes.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Assist in designing business and technical requirements to support new business functions, improve internal processes, and satisfy external customer requests, including changes or enhancements to existing programs .</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Collect requirements of proposed application systems or business mandates, evaluate and recommend applicable solutions; and support the design of data structures and procedures to meet the defined requirements.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Collaborate with Information Technology and Operational partners to create and test specifications, support implementation activities, and assist with end-user training.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Conduct complex systems and process analyses to identify gaps, optimize performance, and ensure alignment with organizational goals.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Perform exploratory and operational data analyses and effectively communicate findings to both technical and non-technical audiences.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Support assigned initiatives by developing and executing work plans, reporting, and deliverables to inform decisions and execution.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Perform other duties as assigned.</li> </ul> What’s necessary to do the job? <div align="center"> <table style="border: none; border-collapse: collapse;" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height: 37.45pt;"> <td style="width: 468.5pt; padding: 0in 5.4pt 0in 5.4pt; border: none;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Equivalent combination of education and experience will be considered in lieu of a bachelors.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Experience supporting recurring operational reporting, data validation, or business analysis activities. </li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Arial, sans-serif;">Experience using Excel and query‑based tools (e.g., SQL or Access) to support reporting, analysis, or process improvement in an operational environment preferred.</li> </ul> </td> </tr> </tbody> </table> </div> HIPAA & Security Requirements All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program. We offer a comprehensive and competitive total rewards package designed to support your health, financial well‑being, and work‑life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond. Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process. Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on. Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together. Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...