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Clinic Partnership Manager (Remote)

April 30, 2026

<div><span style="font-size: 13pt; font-family: Arial, sans-serif; color: rgb(26, 107, 92); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">1. Job Purpose<span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">The Clinic Partnership Manager is the primary relationship owner for OKKO Health’s USA clinic partners. This role is externally focused – responsible for onboarding new clinics, managing ongoing account relationships, driving customer satisfaction, and identifying expansion opportunities across the ophthalmology and optometry clinic base.<span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">This role ensures every clinic partner has a seamless, high-quality experience from contract signature through to long-term success, acting as the single point of contact for clinician-facing queries, onboarding coordination, and commercial support.<span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">The Clinic Partnership Manager works closely with the Operations Associate but operates on the opposite side of a clear boundary: this role owns the clinic relationship and customer experience; the Operations Associate owns the back-end operational machinery and third-party service provider oversight.<span style="font-size: 13pt; font-family: Arial, sans-serif; color: rgb(26, 107, 92); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">2. Duties and Responsibilities<span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Clinic Onboarding & Account Management<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Lead clinic onboarding end-to-end from contract signature through go-live, coordinating across clinical, technical, and commercial teams</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Own the ongoing clinic relationship – serve as the primary point of contact for practice managers, billing teams, and clinical decision-makers within ophthalmology practices</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Conduct regular check-ins and business reviews with clinic partners to ensure satisfaction, resolve issues, and identify growth opportunities</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Manage scheduling, documentation preparation, and follow-up for all onboarding and account management activities</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Navigate US provider dynamics – understand the role of practice managers, billing teams, and decision-making structures within ophthalmology and optometry practices</li></ul><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Customer Success & Support<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Hold accountability for the quality of customer service experienced by clinic partners</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Manage customer enquiries via Zendesk, ensuring timely, high-quality responses during US business hours or establishing clear escalation paths</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Monitor customer support performance – response times, resolution quality, and clinician satisfaction</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Identify recurring issues and feed insights back to product, clinical, and operations teams</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Maintain customer service documentation and standard operating procedures</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Escalate complex issues to appropriate internal stakeholders</li></ul><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Commercial Support<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Keep HubSpot CRM accurate and current – clinic leads, deal stages, activity logging, contact information, and partnership status</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Provide the commercial team with reliable pipeline visibility and partnership health reporting</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Identify cross-sell and upsell opportunities within existing clinic partnerships</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Recognise that US clinics are commercial customers with different expectations to UK NHS trusts and adapt engagement accordingly</li></ul><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Billing & Reimbursement Coordination<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Ensure billing processes run seamlessly – invoices raised on time, payments tracked, discrepancies resolved quickly</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">For US clinics: understand Remote Patient Monitoring reimbursement structures and how billing ties to clinical documentation and device usage thresholds</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Interface with Finance on billing-related customer queries</li></ul><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Cross-functional Collaboration<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Work closely with the Operations Associate to ensure smooth handoffs between clinic-facing activities and back-end operations</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Coordinate with the commercial team on clinic partnership strategy and activities</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Liaise with Clinical Operations on patient-related escalations that affect the clinic relationship</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Support the Technical team with clinic-side system configuration and troubleshooting</li></ul><span style="font-size: 13pt; font-family: Arial, sans-serif; color: rgb(26, 107, 92); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">3. Qualifications<span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Required Experience, Skills & Knowledge<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Customer-facing experience: 4+ years in customer success, account management, partnership management, or similar client-facing roles</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Relationship management: Proven ability to build and maintain trusted relationships with external stakeholders, particularly in B2B or healthcare settings</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Communication skills: Excellent written and verbal communication; able to interact professionally with clinicians, practice managers, and internal teams</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Commercial awareness: Comfortable discussing pricing, billing, and commercial value with customers</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Organisational skills: Ability to manage multiple clinic relationships simultaneously without letting anything slip</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Problem-solving: Proactive identification of customer issues and implementation of practical solutions</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Independence: Self-motivated and able to work autonomously with minimal supervision</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Adaptability: Comfortable with ambiguity and changing priorities in a scale-up environment</li></ul><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Desirable<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Experience in healthcare, healthtech, MedTech, or regulated industries</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Familiarity with USA healthcare operations, insurance billing, or remote patient monitoring</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Working knowledge of HubSpot CRM, Zendesk, or similar platforms</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Understanding of US ophthalmology/optometry practice structures and RPM reimbursement</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Experience supporting SaaS or B2B2C business models</li></ul><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Personal Attributes<ul style="margin-bottom: 0px; "><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Relationship-driven with a natural inclination to help customers succeed</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Proactive and takes ownership of the clinic experience</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Collaborative team player with strong stakeholder management skills</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Resilient and maintains composure under pressure</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Commitment to OKKO Health’s mission of improving patient care</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"><span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Creative with a growth mindset and eagerness to learn</li></ul><span style="font-size: 13pt; font-family: Arial, sans-serif; color: rgb(26, 107, 92); font-weight: 700; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">4. Working Conditions<span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(26, 26, 26); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">TBC – requires significant overlap with US clinic business hours (Eastern and Pacific time zones) and requires travel to clinics across the USA. </div><div> </div>

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Clinic Partnership Manager (Remote)

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