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Contracts Technician

April 30, 2026

Join our growing Counterparty Contracts Team as we expand our portfolio and take on new, exciting challenges. We’re looking for a proactive, detail‑driven Contracts Technician who enjoys problem‑solving, building strong relationships, and working in a fast‑moving environment.What you will doYou’ll play a key role in managing and administering Carrier contracts — including Terms of Business Agreements (ToBAs) and supporting Delegated Underwriting Authorities (DUAs). Your work will help ensure smooth onboarding, strong ongoing relationships, and compliance across our Carrier network.Your responsibilities will include:<ul><li class="MsoNormal">Managing and maintaining Carrier ToBAs to ensure accuracy and regulatory compliance</li><li class="MsoNormal">Onboarding new Carriers, completing due diligence, and coordinating internal approvals</li><li class="MsoNormal">Negotiating ToBAs in line with company standards</li><li class="MsoNormal">Handling queries relating to mergers, acquisitions, clause changes, novations and more</li><li class="MsoNormal">Supporting the administration of DUAs</li><li class="MsoNormal">Assisting with internal and external audit requests</li></ul>Who we are looking forYou’ll thrive here if you’re organised, confident and able to juggle multiple priorities. Ideally, you’ll bring experience from insurance, financial services, compliance or a legal environment. Strong communication skills, attention to detail, and the ability to build relationships quickly are essential.We value people who are:<ul><li class="MsoNormal">Curious and proactive</li><li class="MsoNormal">Comfortable working independently</li><li class="MsoNormal">Able to think creatively to solve problems</li><li class="MsoNormal">Calm under pressure and adaptable to change</li></ul>In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:<ul><li>Holiday entitlement of 26 days plus bank holidays, increasing with length of service</li><li>35 hour working week</li><li>Opportunity to progress your career across the entire Ardonagh family</li><li>Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects</li><li>Pension scheme for when you feel it’s time to retire</li><li>24-hour Employee Assistance support for you and your family’s physical and mental wellbeing</li><li>Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more</li><li>One day paid volunteering to give back to our communities</li><li>Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community</li><li>The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.</li></ul>We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.#LI-NT1#LI-RemoteINDX1#AIBEverywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.<a target="_blank" href="https://ardonaghadvisory.teamtailor.com/">Click here here to see our standard benefits page</a>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...