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Delivery Manager - Core Technology Platform

April 30, 2026

<h2>About Keyrock</h2>Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.Today, we partner with over 250 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from self-taught DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, and Singapore, and host regular online and offline hangouts to keep the crew tight.We are trading on more than 80 trading venues, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks.But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives.At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.<h2>Mission statement</h2>We are seeking a Delivery Manager to orchestrate the delivery of our foundational technology services. You will act as the strategic bridge between our centralized Infrastructure and Data divisions and the client-facing teams they support.Working closely with the Head of Product and Head of Engineering, you will navigate the interplay between platform product roadmaps and the requirements of external-facing divisions. You will drive a culture of excellence—using DORA metrics and robust incident management—to ensure our foundational services are scalable, compliant, and highly reliable. Your leadership will transform complex dependencies into actionable plans that balance long-term platform stability with immediate business needs.For this role, you will need to be based and work along CET timezone hours (or maximum +/- 2 hours deviation).<h2>Outcomes</h2><ul style="min-height:1.5em"><li>Optimize Platform Delivery: Drive the delivery lifecycle for Infrastructure and Data squads, using DORA metrics to provide data-backed insights into speed and quality.</li><li>Sync Cross-Divisional Priorities: Align centralized platform roadmaps with the requirements of client-facing divisions, successfully managing competing priorities and dependencies.</li><li>Own Service Levels & Incidents: Maintain high service levels (SLAs/SLOs) for foundational products. Lead incident response and post-mortems to ensure rapid resolution and continuous reliability improvements.</li><li>Streamline Regulatory Compliance: Ensure all deployment practices meet regulatory standards with rigorous documentation and auditability.</li><li>Lead Quality Assurance: Line manage QA engineers and own the QA automation roadmap for foundational services, driving improvements in automated regression and integrated testing.</li></ul><h2></h2><h2>Essentials</h2><ul style="min-height:1.5em"><li>Engineering Leadership: Proven track record in an engineering-led organization applying modern Agile methods (Scrum, Kanban, Lean).</li><li>Platform Delivery Expertise: Specific experience managing the delivery of foundational technology services (Infrastructure, Data, or Platform Engineering).</li><li>Technical Education: A degree in Computer Science or a related technical field.</li><li>Operational Discipline: Deep understanding of incident management and maintaining service levels for internal stakeholders.</li><li>Stakeholder Navigation: Exceptional ability to drive consensus across teams with differing objectives and "internal product" priorities.</li><li>QA Management: Experience leading QA professionals and driving strategic automation roadmaps within a foundational tech context.</li><li>Communication: Exceptional critical thinking and the ability to influence without direct authority.</li></ul><h2>Beneficial experience</h2><ul style="min-height:1.5em"><li>Business Computing: A degree or background in Business Computing, providing the ability to translate technical infrastructure into business value.</li><li>Industry Context: Experience in high-performance, regulated sectors like Finance, Fintech, or Crypto.</li><li>Certifications: Agile, Lean, ITIL, PMP, or Prince2.</li></ul><h2>Our recruitment philosophy</h2>We value self-awareness in our recruitment process. We seek people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, and delivers solid, scalable outcomes.<h2>Why Keyrock?</h2><ul style="min-height:1.5em"><li>Be at the forefront of innovation in digital assets and AI.</li><li>Work on challenging problems with a direct impact on the business.</li><li>A competitive salary package, with various benefits depending on the method of engagement (employee or freelancer).</li><li>Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely</li><li>The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence</li></ul>As an employer we are committed to build an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...