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Operations Manager - 1252 - Buenos Aires, Argentina
<p><strong>About the client:</strong></p><p><span>Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.</span></p><p></p><p></p><p><strong>About the role:</strong></p><p><span>We are seeking an experienced <strong>Operations Manager</strong> to oversee and optimize daily operations within a fast-paced digital marketing agency. The ideal candidate should be highly proactive, detail-oriented, and organized, with experience managing remote teams and working with flow charts and project management systems. The role aims to streamline fulfillment processes and remove the CEO from day-to-day operational management.</span></p><p><span>The <strong>Operations Manager</strong> will be responsible for project management, team coordination, and ensuring accountability for deadlines. They will play a critical role in optimizing workflows, standardizing processes, and ensuring that the team operates efficiently and effectively. </span></p><p><span><strong>Digital Marketing Agency experience is a plus.</strong></span></p><p></p><p></p><p><strong>What you’ll be doing:</strong></p><ul><li><p><span>Oversee project management system (Zoho) and ensure alignment with business processes.</span></p></li><li><p><span>Conduct and lead daily team meetings to track project progress and team accountability.</span></p></li><li><p><span>Monitor and track deadlines to ensure timely delivery of client projects.</span></p></li><li><p><span>Develop and optimize SOPs and workflows to improve efficiency.</span></p></li><li><p><span>Collaborate with leadership to implement strategic initiatives that enhance operational performance.</span></p></li><li><p><span>Ensure the smooth onboarding of new team members, providing guidance on workflows and expectations.</span></p></li><li><p><span>Manage and optimize team productivity by identifying inefficiencies and resolving operational bottlenecks.</span></p></li><li><p><span>Oversee team coordination across different time zones to maintain seamless communication and workflow executio</span><span style="font-size:11pt;font-family:Lora, serif;color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">n.</span></p></li></ul><p></p><p></p><p><strong>Who are we looking for?</strong></p><ul><li><p><span>3+ years of experience in an <strong>Operations or Project Management role.</strong></span></p></li><li><p><span>Strong expertise in Zoho or similar project management systems (ClickUp, Asana, </span><a target="_blank" href="http://Monday.com"><span>Monday.com</span></a><span>, etc.).</span></p></li><li><p><span>Highly organized and detail-oriented with experience in workflow optimization and process standardization.</span></p></li><li><p><span>Experience managing remote teams, ideally of around 15+ people in an agency setup.</span></p></li><li><p><span>Strong analytical skills with the ability to identify inefficiencies and implement effective solutions.</span></p></li><li><p><span>Excellent communication skills with the ability to lead and motivate teams.</span></p></li><li><p><span>Experience conducting daily stand-ups and team meetings to ensure project accountability.</span></p></li><li><p><span>Experience working in digital marketing agencies is required.</span></p></li><li><p><span>US experience is required</span><span style="font-size:11pt;font-family:Lora, serif;color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">. </span></p></li></ul><p> </p><p></p><p><strong>Position:</strong> Operations Manager</p><p><strong>Remote Status:</strong> Fully Remote</p><p><strong>Preferred Location: </strong>South Africa, Latin America, Pakistan</p><p><strong>Working Hours:</strong> 9 am - 6 pm EST</p><p><strong>Holidays:</strong> US Federal Holidays</p><p><strong>Salary:</strong> USD 2200 - USD 2800 per month</p><p><strong>Internal Job ID:</strong> 1252</p>