Project Manager

<p><span style="font-weight: bold">Job Title:</span> Project Manager</p> <p><span style="font-weight: bold">Location:</span> Remote</p> <p><span style="font-weight: bold">Employment Type:</span> Full-Time Contractor</p> <p><span style="font-weight: bold">Working Hours:</span> 8 hours per day, 9:00 AM – 5:00 PM EST (Monday–Friday)</p> <p><span style="font-weight: bold">Industry:</span> E-commerce/Performance Marketing</p> <p><span style="font-weight: bold"><br>About Us</span></p> <p>Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage.</p> <p><span style="font-weight: bold"><br>Role Overview</span></p> <p>Mint Source is hiring a <span style="font-weight: bold">Project Manager</span> to join a <span style="font-weight: bold">Canadian performance creative agency</span> that builds scroll-stopping static ads for <span style="font-weight: bold">DTC brands</span> across health, apparel, pet, and fitness verticals. This is a <span style="font-weight: bold">hybrid internal and client-facing</span> role: you'll keep work flowing across the agency's creative pipeline (strategists, AI image creators, designers, email designers) while also acting as the day-to-day point of contact for clients on <span style="font-weight: bold">Slack</span>. The agency runs an AI-forward operation with a custom internal project management tool, <span style="font-weight: bold">Notion</span> for documentation, and AI tools woven into how the team thinks, plans, and ships. You'll be stepping into an established function, replacing someone who recently left, and your job is to make sure briefs, deadlines, and deliverables don't slip across multiple client accounts running in parallel.</p> <p><span style="font-weight: bold"><br>What You'll Do</span></p> <ul> <li>Coordinate work across the agency's creative pipeline, from strategy intake to final delivery, making sure every brief moves forward on time across multiple client accounts.</li> <li>Manage the day-to-day flow of work using the agency's custom project management tool, <span style="font-weight: bold">Notion</span>, and <span style="font-weight: bold">Slack</span> as your primary working environments.</li> <li>Act as the day-to-day client point of contact on Slack, sending updates, gathering feedback, clarifying scope, and translating client requests into clear internal action.</li> <li>Plan and prioritize work across the team, balancing capacity, deadlines, and shifting client priorities without dropping handoffs.</li> <li>Run the agency's working cadence: kickoffs, status check-ins, deadline reviews, and post-project retros.</li> <li>Spot bottlenecks and inefficiencies in how work flows through the agency, and propose improvements (often with AI tools) to keep the team moving faster.</li> <li>Use AI tools (<span style="font-weight: bold">Claude</span>, <span style="font-weight: bold">Claude Code</span>, and others the team adopts) to draft updates, summarize threads, automate repetitive ops, and offload busywork from you and the team.</li> <li>Onboard new team members into the agency's tools, workflows, and client context.</li> <li>Surface risks early, flagging delays, capacity issues, or scope creep before they become deadline misses.</li> </ul> <p><span style="font-weight: bold"><br>What We're Looking For</span></p> <ul> <li>2+ years of project management experience at a <span style="font-weight: bold">creative, marketing, advertising, or production agency</span>.</li> <li><span style="text-decoration: underline">Working knowledge of performance marketing and paid creative is a strong plus</span>. Understanding what makes a static ad work, what creative testing looks like, and how performance teams operate will help you communicate with clients and the team more sharply.</li> <li><span style="text-decoration: underline">Excellent written and spoken English</span>, since you'll be in constant Slack back-and-forth with North American clients. Clear, fast, professional written communication is non-negotiable.</li> <li>Hands-on experience running multiple client accounts or projects in parallel without dropping balls.</li> <li>Strong working knowledge of project management tools (Notion, ClickUp, Asana, Monday, or similar). Comfortable picking up new tools quickly, including a custom internal tool you'll be onboarded into.</li> <li>Comfortable working with AI tools as part of your daily workflow. You don't need to be a power user, but you should be willing to use <span style="font-weight: bold">Claude</span>, <span style="font-weight: bold">Claude Code</span>, or similar tools to write faster, summarize, automate, and improve how you work.</li> <li>Building small automations or internal systems with AI is a strong plus. Someone who's comfortable creating Zapier flows, Notion automations, or light scripting will stand out.</li> <li>Calm under pressure and methodical. You can hold multiple priorities in your head, triage in real time, and make tradeoffs without losing momentum.</li> <li>High ownership mindset. You don't wait to be told something is broken, you spot it, flag it, and propose a fix.</li> <li>Comfortable working full EST hours (9am–5pm ET) with full overlap with North American teams.</li> </ul> <p><span style="font-weight: bold"><br>Key Performance Metrics (KPIs)</span></p> <ul> <li>On-time delivery: percentage of briefs and projects shipped on or before deadline across client accounts.</li> <li>Client communication quality: response time, clarity, and proactive flagging of risks, measured by client feedback and internal review.</li> <li>Team flow: how smoothly work moves through the pipeline without bottlenecks, missed handoffs, or surprises.</li> <li>Agency contribution: improvements you've identified and implemented (process changes, AI tools adopted, automations built, SOPs introduced).</li> <li>30/60/90 ramp: by Day 30, fully oriented in the agency's tools, pipeline, and client accounts, running daily ops with light supervision. By Day 60, operating independently across all accounts, with the team and clients confident in your handle on priorities. By Day 90, recognized as a trusted operator who is actively improving how the agency runs, not just keeping things on track.</li> </ul> <p><span style="font-weight: bold"><br>What You Get</span></p> <ul> <li>Competitive compensation based on experience and geography, with room to flex up for exceptional candidates.</li> <li>Fully remote setup with consistent EST working hours and a tight, AI-forward team.</li> <li>Direct exposure to how a high-performing performance creative agency runs, end to end.</li> <li>Autonomy to own how work flows through the agency, with leadership support to implement improvements.</li> <li>Structured feedback and clear KPIs from day one.</li> <li><span style="font-weight: bold">Back-office support from Mint Source for payroll, onboarding, and HR.</span></li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...