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Remote Cruise Sales Advisor | Base + Highly Incentivized

May 11, 2026

OUR STORY Victory Cruise Lines is a purpose-driven, American-owned and employee-owned cruise line founded by industry icon John Waggoner. We operate small ships on the Great Lakes, Canadian Maritimes, and the Eastern Seaboard, offering immersive, culturally rich journeys that connect guests with history, destination, and one another. Our team members don’t just work here — they help create experiences our guests remember for a lifetime. If you’re a cruise sales professional who enjoys helping guests plan extraordinary journeys and wants the opportunity to grow with a company that values your contribution, we’d love to hear from you. Come Celebrate the Victory with us. OUR VALUES <ul> <li>Safety First</li> <li>Teamwork</li> <li>Integrity</li> <li>Service Excellence</li> <li>Innovation</li> <li>Having Fun and Celebrating the Victories</li> </ul> Victory Cruise Lines is more than a workplace—we are a community of professionals who care deeply about what we do, who we serve, and how we show up for one another. THE POSITION Our Cruise Advisors play a critical role in helping guests discover and book their next voyage. You’ll work with inbound and outbound sales opportunities, guide guests through the booking process, and help them find the voyage that fits their interests and travel goals. Base Salary: $50,000 This role is also eligible for commissions and performance incentives, providing meaningful earning potential for high-performing advisors. WORK ENVIRONMENT Remote / Work From Home We are prioritizing candidates located in the Mountain Time Zone or those willing to work Mountain Time hours. Evening and weekend availability (including Saturdays and Sundays) may be required based on business needs. WHAT GREAT CRUISE ADVISORS (RESERVATIONS SALES) DO Successful advisors in this role: <ul> <li>Confidently close cruise sales by understanding guest needs and overcoming objections</li> <li>Deliver exceptional guest experiences before, during, and after the booking process</li> <li>Manage inbound calls, outbound follow-ups, and digital guest communication</li> <li>Navigate reservation and CRM systems (CruisePal/Resco) while speaking with guests</li> <li>Maintain detailed documentation of guest interactions</li> <li>Provide support for pre-cruise planning and guest service matters when needed</li> </ul> WHAT WE ARE LOOKING FOR We strongly prefer candidates with cruise or travel reservations sales experience. Ideal candidates often have experience as: <ul> <li>Cruise Advisor</li> <li>Cruise Consultant</li> <li>Cruise Vacation Planner</li> <li>Travel Advisor specializing in cruises</li> <li>Cruise Reservations Agent</li> </ul> Education: <ul> <li>Bachelor’s degree or equivalent industry experience</li> </ul> Skills & Abilities: <ul> <li>Strong phone sales and closing ability</li> <li>Excellent communication and relationship-building skills</li> <li>Comfortable navigating CRM and reservation systems while speaking with guests</li> <li>Highly organized with strong attention to detail</li> </ul> Experience: <ul> <li>2+ years of reservations or inside sales experience</li> <li>Cruise industry or travel industry sales experience strongly preferred</li> </ul> OTHER Post Offer / Pre Employment criteria must be satisfied to complete a successful hiring process; this may include, but may not be limited to: drug and/or alcohol screening, physical or other health assessment, background screening, culture index surveys, any other assessments as deemed necessary by the Company for a position <ul> <li>General Work Location Disclaimer: THIS POSITION IS ELIGIBLE TO BE REMOTE/WORK FROM HOME IN VARIOUS STATES OUTSIDE OUR OFFICE LOCATIONS. IF A CANDIDATE IS LOCAL TO OUR OFFICE LOCATION (NEW ALBANY, INDIANA), IT IS EXPECTED THAT WORK WILL BE COMPLETED IN OFFICE ON A HYBRID MODEL AT MINIMUM.</li> <li>This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.</li> <li>All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. </li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...