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Remote Sales Agent

May 1, 2026

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>401(k)</li> <li>401(k) matching</li> <li>Bonus based on performance</li> <li>Competitive salary</li> <li>Dental insurance</li> <li>Health insurance</li> <li>Opportunity for advancement</li> <li>Paid time off</li> <li>Parental leave</li> <li>Training & development</li> <li>Vision insurance</li> <li>Wellness resources</li> </ul> </div> <div class="trix-content"> <div> <strong>REMOTE SALES AGENT:<br></strong><br> </div><div>The primary function for our Sales Agents is to sell our services to clients from all of our College Hunks Hauling Junk and Moving franchise network. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our services, and corresponding via email with clients to ultimately book all viable jobs. <strong>NO COLD CALLING!</strong> Sales Agents must clearly communicate our company mission to all clients who look for information regarding our service. Maintain and manage multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both clients and team members and live CHHJ core values every day!<br><br> </div><div> <strong>ESSENTIAL DUTIES & RESPONSIBILITIES<br></strong><br> </div><ul> <li>Answer all inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct.</li> <li>Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures.</li> <li>Represent brand positively with each client interaction.</li> <li>Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings.</li> <li>Compliance with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook.</li> <li>Regular attendance is required as outlined in our policies.</li> </ul><div> <strong>TECHNICAL & COMPUTER LITERACY</strong> <br><br> </div><div>· Basic technical competence: navigating Windows tools, browsers, Microsoft 365, and Zoom.</div><div>· Adaptability with software: CRM experience, updating browsers, troubleshooting issues.</div><div>· Problem-solving with tech: following steps and resolving common issues independently. </div><div> <br><strong>COMMUNICATION SKILLS<br></strong><br> </div><div>· Clear and professional verbal communication.</div><div>· Ability to build rapport naturally with customers.</div><div>· Confident and calm when explaining services, troubleshooting, or handling objections. </div><div> <br><strong>CRITICAL THINKING &SALES SKILLS<br></strong><br> </div><div>· Multitasking: handling a live call while updating notes.</div><div>· Sales mindset: building value, finding pain points, and creating urgency.</div><div>· Confidence in persuasion while maintaining professionalism.</div><div>· Resourcefulness: knowing when and how to escalate issues. </div><div> <br><strong>CUSTOMER SERVICE MINDSET<br></strong><br> </div><div>· Patience and composure in challenging situations.</div><div>· Empathy: validating customer concerns without judgment.</div><div>· Service-oriented: focusing on helping clients, not just completing a transaction. </div><div> <br><strong>PERSONAL TRAITS<br></strong><br> </div><div>· Coachability: willingness to learn, adapt, and follow processes.</div><div>· Attention to detail: accurate notes and proper system use.</div><div>· Reliability: punctual, compliant, and consistent in performance.</div><div>· Team fit: positive attitude and alignment with CHHJ’s Core Values.</div><div> <br><strong>REQUIRED EDUCATION & EXPERIENCE<br></strong><br> </div><ul> <li>High school diploma or GED required.</li> <li>Typing proficiency minimum 30 WPM</li> <li>Computer skills a must with knowledge of Microsoft applications and Internet programs</li> </ul><div> <strong>PERSONAL ATTRIBUTES:<br></strong><br> </div><ul> <li>Excellent and proper oral and written communication skills</li> <li>Ability to demonstrate personal integrity in a team environment.</li> <li>Ability to work in a faced-with paced environment.</li> <li>Strong customer service orientation.</li> </ul> </div> <p>This is a remote position.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...