Sr. Business Operations Specialist

<p style="text-align:left"><b>Transforming the Future of Enterprise Planning</b></p><p style="text-align:inherit"></p><p style="text-align:left">At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.</p><p style="text-align:inherit"></p><p style="text-align:left">This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.</p><p style="text-align:inherit"></p><p><b><span>Sr. Business Ops Specialist needed by o9 Solutions, Inc. in Dallas, TX [and various unanticipated locations  throughout the U.S.; may telecommute] to Perform end-to-end solution design, configuration,  implementation, data analytics, testing of solution, and communication with internal and external  stakeholders (9%). Participate in process and business requirements sessions with client and document to </span></b></p><p><b><span>be business process leveraging industry best practices (9%). Work with clients to identify and collect data,  including historical sales, shipment, inventory, logistics, and other operations/supply chain data from  sources like databases, Excel sheets, and emails (4%). Convert business logic into technical platform  designs using knowledge of platform infrastructure (6%). Develop clear functional and technical designs,  document data requirements, and build complex datasets (6%). Configure a technical specification  document and tool configuration in the o9 platform, as per the design, to solve deep operations/supply chain  problems and institute rigorous performance monitoring systems (6%). Use mathematical models,  predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate  and interpret large enterprise data and provide business insights and data visualization to the client  management (2%). Utilize statistical and optimization tools and programming languages to conduct data  integration through extraction, transformation, and loading (ETL) (2%). Create models to generate time  series forecasts and operational plans (2%). Resolve solution gaps and deploy fixes in the customer  environment (2%). Create and execute workflow and data analytics test-cases, document issues, and track  progress at resolving issues (3%). Design and implement testing protocols with the end goal of automating  testing (4%). Work with clients, cross-functional teams, and IT and business stakeholders, to ensure the  successful planning and execution of projects (6%). Plan, develop, and deliver Super User and End User  training for a global user base (3%). Mentor junior analysts to familiarize them with technical and business  aspects of projects (3%). Implement supply chain planning solutions and working in the supply  chain/logistics organization including demand planning, supply planning, multi-echelon inventory  optimization (MEIO), and financial planning (3%). Lead a team through the full lifecycle of a supply chain  planning solution implementation, including business requirement gathering, solution design and  development, UAT/SIT, go-live/cutover and value realization (6%). Assist Solution Architects to track  deliverables, manage scope creep, coordinate among different workstreams, and ensure that post go-live  support drives measurable benefits for the client (6%). Use Agile methodology to deliver large scale  enterprise implementations and participate in sprint planning, retrospectives, story writing, backlog  grooming, and cross-functional syncs using Agile tools such as Jira (2%). Utilize Statistical, Optimization  and Simulation skills through software tools and packages like R, SAS, and CPLEX (2%). Use spreadsheets  and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), and  presentation (Microsoft PowerPoint) by involving advanced Excel modeling using pivot tables, lookups,  Power Query, and dynamic charts to build business cases or analyze trends (2%). Identify key insights to  prioritize and focus on the highest value opportunities or the biggest risks by presenting in executive  dashboards or root cause reports to guide timely business interventions (6%). Create <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">executive-level </span> PowerPoint decks & solution Walkthroughs (2%). Lead knowledge-sharing sessions across teams and  develop the best internal practice playbooks (2%). Provide strategic recommendations to client leadership  on process improvements and digital transformation initiatives (2%). </span></b></p><p><b><span>Minimum Requirements: Requires a Master’s degree, or foreign equivalent degree, in Operations Research,  Industrial Engineering, or Engineering Management and at least two (2) years of experience in the job offered, or  two (2) years of experience in a related occupation involving enterprise-level solution deployment, business </span></b><b><span>process design, and analytical modeling in supply chain or operations domains; implementing supply chain  planning solutions and working in the supply chain/logistics organization; hands-on experience with advanced  planning systems (APS), demand and supply planning modules, or logistics optimization tools in real-world client  environments; deep domain expertise in areas such as multi-echelon inventory optimization (MEIO), network  design, or production planning, with a proven ability to translate client business objectives into scalable  technology solutions; leading a team through the full lifecycle of a supply chain planning solution <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">implementation, </span> including business requirement gathering, solution design and development, UAT/SIT, go-live/cutover and value  realization; guiding junior team members; collaborating with external stakeholders; maintaining project  timelines; ensuring adoption through proper change management and post-implementation reviews; managing  cross-functional project teams across different geographies, preparing stakeholder communication plans, and  facilitating executive steering committee updates to ensure transparency and alignmen; using Agile methodology  to deliver large scale enterprise implementations; familiarity with Agile ceremonies (scrum, sprint reviews,  retrospectives), use of Agile tools (e.g., Jira, Confluence), and participation in iterative delivery cycles focused  on user feedback and rapid value generation; utilizing Statistical, Optimization and Simulation skills through  software tools and packages like R, SAS, and CPLEX; techniques like linear programming, Monte Carlo  simulation, regression analysis, and sensitivity analysis to support decision-making in inventory and operations  planning; using spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft  Word, Google Docs), and presentation (Microsoft PowerPoint) including the use of advanced spreadsheet features  such as pivot tables, data validation, charting, macros, or Google Workspace collaboration tools for reporting,  modeling, and business communication; developing dynamic financial or supply chain calculators and executive level business case templates to support strategic initiatives; training in databases (SQL Server, MySQL) and one  or more languages, including SQL, MDX, T-SQL; writing and optimizing complex SQL queries, understanding  relational data models, and manipulating large data volumes for reporting, integration, and <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">troubleshooting </span> purposes identifying key insights to prioritize and focus on the highest value opportunities or the biggest risks,  converting raw data into actionable intelligence through dashboards, root cause analyses, and <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">executive-ready </span> summaries that support strategic planning; familiarity with software company operating models and product  lifecycle workflows, including collaboration with cross-functional product, engineering, QA, and customer  success teams.  </span></b></p><p><b><span>Apply at </span><u><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://o9solutions.com/careers/</span> </u><span>by selecting “Explore all jobs”, entering the requisition number, JR102377 </span></b><b><span>selecting “Search”, opening the requisition, and clicking “Apply”.</span></b></p><p><b>More about us… </b></p><p></p><p>At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.</p><p></p><p>With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.</p><p></p><p><i>o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!</i></p><p></p>

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