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Sr Client Care Analyst- US remote
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform.
CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
About the role
As a CBRE Client Care Senior Analyst, you will support the training and development department of employees and contractors and maintain the documentation and compliance.This is a fully remote role within the US.
What you’ll do Will support backend administrative and record keeping with HR onboarding and training. Assist management with implementing process improvements. Provide ad hoc reporting to clients upon request.
Review data and make recommendations. Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems. Lead by example and model behaviors that are consistent with CBRE RISE values.
May convince to reach an agreement. Impact the quality of own work and the work of others on the team. Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
Explain complex information to others in straightforward situations.
What you’ll need
Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.Will need to know how to use Smartsheet and/ or Excel and develop processes within these software.
Prior administrative experience including quality & compliance support preferred.
Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Why CBRE?
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people.
At CBRE, you have the opportunity to chart your own course and realize your full potential!
Disclaimers You are currently authorized to work in the United States without the need for visa sponsorship
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $75,000 to $85,000 annual base salary with some potential flexibility based on experience. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
