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Associate Director, Market Access Learning, US Commercialization Learning

May 9, 2026

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: <a href="https://careers.bms.com/working-with-us" target="_blank" rel="noopener noreferrer">careers.bms.com/working-with-us</a>.The US Commercialization Learning organization is the catalyst for empowering the field force to drive transformative customer experiences that give patients access to BMS’ medications. As the Associate Director, Market Access Learning Lead, you will be working among the best in your profession and will have the opportunity to collaborate with talented and dedicated professionals committed to advancing learnings.What we are looking for: The US Commercialization Learning organization is seeking a strategic learning leader to advance the capabilities of Market Access field teams. This role is accountable for shaping learning strategy, defining capability frameworks, and developing pathways that enable sustained field effectiveness. The Associate Director ensures learning efforts are grounded in sound learning design, aligned to enterprise standards, and responsive to evolving business and therapeutic priorities. Who you will work with: This is a remote position with primary responsibility for aligning Market Access learning strategy to BMS organizational goals, leadership expectations, and business objectives. The Associate Director will partner closely with MAx Field Operations & Training, WW Commercialization Learning colleagues, Access Strategy, TA leaders, and other cross-functional stakeholders as needed. Collaboration with vendors and external partners is essential to maximizing impact across the learning ecosystem. Primary responsibilities: <ul><li>Own the end-to-end learning strategy for Market Access field roles, defining capability priorities and development pathways </li><li>Identify capability gaps across Market Access teams (e.g., ARMs, AEs, HEOR) and translate those gaps into prioritized learning strategies and roadmaps </li><li>Design and establish onboarding curriculums for prioritized Market Access roles </li><li>Establish learning design principles, standards, and quality expectations to guide Market Access training development </li><li>Provide strategic direction and learning design guidance to MAx and PASS Field Trainers to ensure programs are instructionally sound, sequenced, scalable, and compliant </li><li>Maintain oversight of training content lifecycle to ensure materials remain current, compliant, and fit for purpose </li><li>Serve as a strategic partner to Field Training leads in translating complex capability needs into effective learning experiences </li><li>Provide learning leadership for launches by defining Market Access capability requirements and learning approaches in advance of execution </li><li>Ensure Market Access learning is integrated into enterprise learning platforms and aligned to enterprise capability frameworks </li><li>Define and assess learning effectiveness, using outcomes and field insights to drive continuous improvement </li><li>Provide strategic oversight of vendors and external partners supporting Market Access learning </li></ul>Qualifications: <ul><li>BA/BS degree required; Master’s Degree or MBA preferred </li><li>Minimum of 2 years’ experience in learning strategy, capability development, or commercial/field training roles </li><li>Deep knowledge of the market access and payer landscape, including field-facing roles and responsibilities </li><li>Experience designing learning architectures and role-based capability frameworks preferred </li><li>Significant and recent market access and field or account management experience (>7 years) highly preferred </li><li>Strong understanding of adult learning principles, instructional design, and learning evaluation methodologies </li><li>Demonstrated ability to influence without authority and operate effectively in a complex, cross-matrix environment </li><li>Experience partnering with cross-functional stakeholders to drive capability outcomes </li><li>Proven success managing external vendors and learning partners </li><li>Excellent presentation, facilitation, and communication skills </li><li>Proficiency in Microsoft Office (PowerPoint, Excel, Word), AI (MS Co-Pilot/Chat GPT), and enterprise learning platforms </li><li>Ability to travel approximately 20% for meetings, launch activities, and training initiatives </li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Compensation Overview:</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Field - United States - US: $172,550 - $209,090 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank" rel="noopener noreferrer"> https://careers.bms.com/life-at-bms/.</a> Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank" rel="noopener noreferrer">adastaffingsupport@bms.com</a>. Visit <a href="https://careers.bms.com/eeo-accessibility" target="_blank" rel="noopener noreferrer">careers.bms.com/</a><a href="https://careers.bms.com/eeo-accessibility" target="_blank" rel="noopener noreferrer">eeo</a><a href="https://careers.bms.com/eeo-accessibility" target="_blank" rel="noopener noreferrer">-accessibility</a> to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: <a href="https://careers.bms.com/california-residents/" target="_blank" rel="noopener noreferrer">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="http://careers.bms.com/fraud-protection" target="_blank" rel="noopener noreferrer">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank" rel="noopener noreferrer">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1601087 : Associate Director, Market Access Learning, US Commercialization Learning

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...