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Sr. Key Account Manager, eCommerce & Digital Shelf

May 12, 2026

<div>Job Description Summary: The Senior Key Account Manager, eCommerce & Digital Shelf will lead strategic customer management across Pure Play and omni-channel eCommerce customers, while owning the end-to-end digital shelf strategy across the full portfolio. This includes overseeing digital asset creation and ensuring best-in-class content is consistently syndicated across all omni-channel customers. This role is responsible for managing and developing assigned accounts, reporting directly to the Sr. Director, Customer Sales. The individual will serve as a key representative of the company, driving strategic sales execution and delivering against financial objectives in alignment with broader organizational goals. RESPONSIBILITIES: Customer Leadership <ul><li>Lead the planning, development, and execution of growth strategies across eCommerce customers, leveraging digital levers including search, content, assortment, pricing, promotions, and retail media</li><li>Develop and manage integrated promotional and media calendars, aligning investments to key moments to maximize visibility, conversion, and ROI</li><li>Act as a strategic partner to Sales and Marketing to optimize investment across trade and retail media, ensuring efficient deployment of spend (with agency support) to drive profitable growth</li><li>Own P&L performance for assigned accounts, including forecasting, budget management, and delivery against revenue, share, and profitability targets</li><li>Analyze account performance using retailer platforms (e.g., Amazon Vendor/Seller Central, Walmart Luminate) and syndicated/third-party data to identify trends, opportunities, and risks</li><li>Monitor competitive activity, search trends, and category dynamics to inform strategy and provide actionable recommendations to leadership</li></ul> Digital Shelf & System Leadership <ul><li>Foster and grow relationships across the Bottler System. Communicate in a timely and accurate manner, all trade plans to bottler and BODYARMOR sales and marketing personnel</li><li>Present eCommerce performance, digital shelf metrics, and growth opportunities to internal leadership and bottler partners</li><li>Lead end-to-end digital shelf execution across assigned customers, including ownership of content strategy, asset development, and ongoing optimization</li><li>Oversee alignment between digital shelf priorities and bottler/customer execution to ensure consistency across the omni-channel ecosystem</li></ul> Cross Functional Collaboration <ul><li>Partner cross-functionally with Brand, Content, Media, Supply Chain, and Insights teams to deliver a cohesive and high-performing eCommerce strategy</li><li>Lead cross-functional routines focused on digital shelf excellence, identifying gaps in content, availability, search performance, and conversion, and driving action plans to close them</li><li>Serve as the central point of contact for customer and digital shelf initiatives, ensuring alignment across commercial, marketing, and innovation plans</li><li>Influence and align stakeholders on key initiatives including product launches, content updates, and media activations to ensure flawless execution online</li><li>Deliver clear, data-driven updates on customer performance, digital shelf health, and key initiatives to senior leadership</li></ul> REQUIREMENTS: <ul><li>Bachelor's Degree or relevant experience required</li><li>6+ Years experience within any of the following scopes - retail eCommerce, Ecommerce Project Management, or Ecommerce Creative Asset Project Management required</li><li>Amazon experience preferred</li><li>Strong analytical skills with the ability to translate data into actionable insights and business recommendations</li><li>Highly organized with strong project management skills; ability to manage multiple priorities, timelines, and stakeholders across a complex, fast-paced environment</li><li>Experience overseeing digital shelf content, including asset creation, optimization, and syndication across platforms preferred</li><li>Must have excellent computer skills, proficient in PowerPoint, Word, and Excel; experience with eCommerce or digital shelf tools (e.g., Salsify, Syndigo, Profitero, Stackline) a plus</li><li>Excellent communication and presentation skills, with the ability to influence both internal and external stakeholders</li><li>Self-starter with a proactive, solutions-oriented mindset and ability to work both independently and as part of a team</li><li>Strong attention to detail and commitment to executional excellence</li><li>Strong leadership and track record in Business Development</li><li>15% travel required by car and plane</li></ul> What We Can Do For You <ul><li>Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter.</li></ul> <ul><li>Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights.</li><li>Creative Team Culture: Be inspired by the best brand leaders and agencies in the world, which creates a creative culture that supports taking risks and innovation.</li></ul> Skills: Alteryx, Branding, Channels Strategy, Conversion Rate, Customer Insights, Demand Generation, Digital Advertising, Google Analytics, Key Performance Indicators (KPI), Leadership, Marketing Campaigns, Marketing Strategies, Market Segmentation, Media Buying, Microsoft Office, Microsoft Power Business Intelligence (BI), Product Commercialization, Sales Channel Development, Social Media, Strategy Development, Structured Query Language (SQL), Tableau (Software) Pay Range: United States of America: $119,000 - $145,800 Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 15 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. Location(s): United States of America City/Cities: Remote Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: May 12, 2026</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...